Alsomia Promise

We’ve promised to put the customers first since Alsomia was found. To enhance your satisfaction with Alsomia, we dedicate to provide high quality products and service. Alsomia will always spare no effort to meet your needs and create a clearer world for your eyes.

Safe Payment Mode

You have nothing to worry about when shopping on Alsomia for we cooperate with well-known global payment companies and banks. And we are still improving our payment system to ensure our customers worry-free.

Guaranteed Shipping

To reduce shipping time, Alsomia cooperates with the world’s well-known express companies such as UPS, TNT, FEDEX, EMS and DHL. We will provide our customers with a tracking number of the parcel and a tracking link for each order so that you get the status of your order at every moment.

After the selecting and ordering eyeglasses process, the shipping department will pack the eyeglasses with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, Alsomia will send you an email with the tracking information.    This means, you can track where your eyeglasses are at any time. If you still have a challenge in getting your tracking information, you can log into your account on the site to check your order status, or you can contact our customer service agent on the website or by e-mail(support@alsomia.com) to get your tracking information. Everything we do is to have you get your eyeglasses in the shortest possible time.

Easy Exchange & Refund

If you are not satisfied with the eyeglasses ordered on Alsomia.com, you can choose to return the items for replacement or refund. For more details, please refer to Replacement and Refund.